Terms of Service

Acceptance of Terms

Welcome to GreenBranch. These Terms of Service constitute a legally binding agreement between you and Kunming Green Branch Trading Co., Ltd., a company organized and existing under the laws of China, with its registered office at Room 1407, 14/F, Meiya Building, 20 Renmin Middle Road, Wuhua District, Kunming - 650000, China (CN). By accessing or using the website located at https://www.greenbranch.hair, engaging our computer systems design and related services, or otherwise interacting with GreenBranch in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

If you do not agree with any provision of these Terms of Service, you must immediately discontinue all use of the GreenBranch website and services. These terms apply to all visitors, users, clients, and others who access or use our website and services. We reserve the right to modify, update, or replace any part of these Terms of Service at any time in our sole discretion. It is your responsibility to review these terms periodically for changes. Your continued use of the website and services following the posting of any changes constitutes acceptance of those changes.

Description of Services

GreenBranch provides professional computer systems design and related services within the Professional, Scientific, and Technical Services sector. Our service offerings include but are not limited to systems architecture design, cloud infrastructure planning and deployment, systems integration, custom software development, technical consulting, and managed operations services. The specific scope, deliverables, timeline, and fees for any engagement are defined in a separate written agreement, statement of work, or service proposal agreed upon by both parties.

We reserve the right to modify, suspend, or discontinue any aspect of our website or services at any time without prior notice. We may also impose limitations on certain features or restrict access to parts or all of the website without notice or liability. While we make reasonable efforts to ensure the accuracy and reliability of the information presented on our website, we do not warrant that the content is complete, current, or error-free. Our services are provided on an as-available basis, and we do not guarantee uninterrupted access to our website or platforms.

User Accounts and Registration

Certain features of our services may require you to create a user account. When you register for an account, you agree to provide accurate, current, and complete information about yourself as prompted by the registration form, and to maintain and promptly update that information to keep it accurate, current, and complete. You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password, and for all activities that occur under your account.

You agree to notify GreenBranch immediately of any unauthorized use of your account or any other breach of security. GreenBranch shall not be liable for any loss or damage arising from your failure to comply with these account security obligations. We reserve the right to suspend or terminate your account at any time, with or without cause, and with or without notice, including if we determine that your account activity violates these Terms of Service or poses a risk to the security or integrity of our systems. You may not assign or transfer your account to any other person or entity without our prior written consent.

User Obligations and Conduct

As a user of the GreenBranch website and services, you agree to conduct yourself in a lawful, respectful, and professional manner. You are solely responsible for your use of our website and services and for any content you submit, post, or transmit through our platforms. You agree that you will not use the website or services for any purpose that is unlawful, fraudulent, harmful, or otherwise prohibited by these Terms of Service.

Specifically, you agree that you will not: violate any applicable local, national, or international law or regulation; infringe upon the intellectual property rights, privacy rights, or any other rights of GreenBranch or any third party; transmit any viruses, worms, malware, or any other code of a destructive or disruptive nature; attempt to gain unauthorized access to our systems, user accounts, or computer networks through hacking, password mining, or any other means; engage in any activity that interferes with or disrupts the proper functioning of the website or services; use any automated means, including robots, spiders, or scrapers, to access, copy, or monitor any portion of the website without our express written permission; impersonate any person or entity or falsely state or misrepresent your affiliation with any person or entity; or harass, abuse, defame, or otherwise harm other users or GreenBranch personnel. We reserve the right to investigate and take appropriate legal action against anyone who violates these provisions.

Intellectual Property Rights

All content, materials, and features available on the GreenBranch website, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, software, code, architecture diagrams, documentation, and the overall design and arrangement of the website, are owned by Kunming Green Branch Trading Co., Ltd. or its licensors and are protected by applicable copyright, trademark, patent, trade secret, and other intellectual property laws. The GreenBranch name, the GreenBranch logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Kunming Green Branch Trading Co., Ltd.

Your use of the website and services does not grant you any ownership rights, license, or permission to use any of our intellectual property except as expressly provided in these Terms of Service or in a separate written agreement. You may access and view the content on our website solely for your personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without our prior written consent, except as incidental to normal web browsing. Any intellectual property developed or delivered as part of our services remains subject to the intellectual property provisions set forth in the applicable service agreement.

User Generated Content

Our website and services may allow you to submit, upload, publish, or otherwise make available content, including but not limited to text, messages, inquiries, feedback, suggestions, and other materials. You retain ownership of any content that you create and submit through our services. However, by submitting content to GreenBranch, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, and display that content solely in connection with providing our services and operating our business.

You represent and warrant that you own or have the necessary rights to all content you submit, and that your content does not violate the rights of any third party or any applicable law. You are solely responsible for all content you submit, and you agree that GreenBranch shall not be liable for any damages resulting from your content. We reserve the right, but are not obligated, to monitor, review, edit, or remove any user generated content at any time and for any reason, including if we determine that such content violates these Terms of Service or is otherwise objectionable.

Third Party Links and Services

The GreenBranch website may contain links to third party websites, applications, or services that are not owned or controlled by GreenBranch. We have no control over, and assume no responsibility for, the content, privacy policies, terms of service, or practices of any third party websites or services. You acknowledge and agree that GreenBranch shall not be liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any third party website or service.

We strongly recommend that you read the terms of service and privacy policies of any third party website or service that you visit. Your interactions with third party websites and services, including payment and delivery of goods or services, and any other terms, conditions, warranties, or representations associated with such dealings, are solely between you and the third party. GreenBranch does not endorse, and is not responsible for, any third party content, products, or services accessible through links on our website.

Payment and Fees

The fees for our services are established in the applicable service agreement, statement of work, or proposal provided to you prior to the commencement of work. All fees are stated in the currency specified in the service agreement and are exclusive of applicable taxes, levies, or duties, which shall be your responsibility unless otherwise agreed. Payment terms, including due dates, accepted payment methods, and late payment penalties, are specified in the service agreement.

In the event of late payment, we reserve the right to suspend or terminate services until all outstanding amounts are paid in full. You are responsible for all costs and expenses we incur in collecting any overdue amounts, including reasonable legal fees. All fees paid to GreenBranch are non-refundable unless otherwise expressly stated in the applicable service agreement. We reserve the right to modify our pricing structure at any time, provided that any changes will not affect services already contracted under a fixed fee agreement.

Termination

Either party may terminate a service relationship in accordance with the termination provisions set forth in the applicable service agreement. For the use of our website, we may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms of Service. Upon termination, your right to use the website and services shall cease immediately.

All provisions of these Terms of Service which by their nature should survive termination, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability, shall survive termination. If you wish to terminate your account or any service agreement, you may simply discontinue using the website and notify us in writing of your intent to terminate. Termination of a service agreement does not relieve you of the obligation to pay any fees that have accrued or become payable prior to the effective date of termination.

Disclaimer of Warranties

The GreenBranch website and services are provided on an as is and as available basis. To the fullest extent permitted by applicable law, Kunming Green Branch Trading Co., Ltd. expressly disclaims all warranties of any kind, whether express, implied, statutory, or otherwise, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising from course of dealing, course of performance, or usage of trade.

We do not warrant that the website or services will meet your requirements, will be available on an uninterrupted, timely, secure, or error-free basis, will be accurate, reliable, complete, or free of viruses or other harmful components, or that any defects or errors will be corrected. No advice or information, whether oral or written, obtained from GreenBranch or through the website or services, will create any warranty not expressly stated in these Terms of Service. The foregoing disclaimer of warranties shall apply to the maximum extent permitted by applicable law.

Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall Kunming Green Branch Trading Co., Ltd., its directors, officers, employees, agents, contractors, suppliers, or licensors be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including without limitation damages for loss of profits, revenue, data, goodwill, use, or other intangible losses, arising out of or in connection with your use of or inability to use the website or services, whether based on warranty, contract, tort including negligence, statute, or any other legal theory, even if GreenBranch has been advised of the possibility of such damages.

Under no circumstances shall the total aggregate liability of Kunming Green Branch Trading Co., Ltd. for all claims arising out of or relating to these Terms of Service or your use of the website and services exceed the greater of the amount you have paid to GreenBranch, if any, in the twelve months preceding the event giving rise to the claim or one hundred United States Dollars. The limitations of liability set forth in this section are fundamental elements of the basis of the bargain between you and GreenBranch. The services offered would not be provided without such limitations. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitations may not apply to you.

Indemnification

You agree to defend, indemnify, and hold harmless Kunming Green Branch Trading Co., Ltd., its directors, officers, employees, agents, contractors, suppliers, licensors, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses including but not limited to reasonable legal fees arising out of or relating to your use of and access to the website and services, your violation of any term of these Terms of Service, your violation of any third party right, including without limitation any copyright, trademark, property, or privacy right, or any claim that your user generated content caused damage to a third party.

This indemnification obligation will survive these Terms of Service and your use of the website and services. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you agree to cooperate with us in asserting any available defenses. You shall not settle any claim subject to indemnification without our prior written consent unless such settlement includes a complete release of GreenBranch from all liability.

Governing Law and Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of China, without regard to its conflict of law provisions. Any dispute, controversy, or claim arising out of or relating to these Terms of Service, including the breach, termination, or validity thereof, shall first be attempted to be resolved through good faith negotiations between the parties.

If the parties are unable to resolve the dispute through negotiations within thirty calendar days, either party may submit the dispute to binding arbitration administered by a recognized arbitration institution in Kunming, China, in accordance with its then-current rules. The arbitration shall be conducted in the English language by a single arbitrator mutually selected by the parties. The decision of the arbitrator shall be final and binding on both parties and may be entered as a judgment in any court of competent jurisdiction. Nothing in this section shall prevent either party from seeking injunctive or other equitable relief from a court of competent jurisdiction. The prevailing party in any dispute resolution proceeding shall be entitled to recover its reasonable legal fees and costs from the non-prevailing party.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms of Service at any time. When we make material changes, we will post the updated terms on this page and update the Last Updated date at the top of the document. For significant changes, we may provide additional notice such as sending an email notification to registered users or displaying a prominent notice on our website. It is your responsibility to review these Terms of Service periodically for changes.

By continuing to access or use our website and services after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the website and services. We will maintain an archive of previous versions of these Terms of Service, which will be made available upon written request. Any changes to the dispute resolution provisions shall not apply to any disputes of which we had actual notice prior to the effective date of the change.

Contact Us

If you have any questions, concerns, or feedback regarding these Terms of Service, we encourage you to contact us using the details provided below. Our team is available to address your inquiries and ensure clarity regarding our terms and conditions.

You may reach us by email at chat@greenbranch.hair, by phone at +12548181181, or by mail at our registered office: Kunming Green Branch Trading Co., Ltd., Room 1407, 14/F, Meiya Building, 20 Renmin Middle Road, Wuhua District, Kunming - 650000, China (CN).

We aim to respond to all inquiries within two business days. For legal notices, including notices of claimed copyright infringement or disputes arising under these Terms of Service, please use the mailing address above and clearly mark your correspondence as Legal Notice. Our commitment to transparent and fair terms underlies everything we do, and we value the trust you place in GreenBranch when you choose to engage our services.